Summit Waterproofing Solutions Reviews
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
I cannot say enough great things about Summit and the quality work they did in our home! We had our attic sprayed with insulation and had our crawlspace encapsulated and could not be more please with the job they did. The team was professional and exceeded expectations in every way.
Joe was incredible and kept us informed on the entire process from start to finish.
If you need work performed on your home, this is the company to contact. You won’t regret the decision!
Summit just completed waterproofing our basement. Hector worked so hard and diligently. He worked late into the evening the first night to assure the work got done. He came back the next day and finished up any loose ends. He was very reliable. We had a great experience with Summit and would use them again if needed.
The first day my house went on the market it was pouring rain. One of the first agents to show my house discovered a puddle of water in the basement. This started a full weekend of panic and anxiety. My real estate agent called Summit and had them come out Monday morning. Joe easily figured out the source of the leak (issues with siding and water entering where metal flashing was improperly installed) and had the leak repairs both exterior and interior detailed and written up by the afternoon. I feel like as a homeowner your worst nightmare is a water leak. This ended up not being a nightmare. Thank goodness, Summit took care of everything and at a cost that was way less than what I expected. The work was scheduled and finished before I closed on my house. A+ service all around. Highly recommend!
The Taming of the Shrew turned into the Taming of the Great Flood. Unbelievable work by Joe Westner and the Summit Environmental team.
It all started when we noticed/smelled what looked like a mouse infestation in our crawl spaces. I rang up the Summit team, and Joe came over to check things out. Joe wasn't Mickey Mousing around with me when he crawled out from under our house and declared that the droppings were far too large to come from a mouse, but instead, a family of Shrews had decided to rapidly expand their footprint in, under, and around our house. A shrew, you say? I've never seen a Shrew, so after we Googled the little varmints to see what the lil terrors looked like, Joe started working up an estimate for us.
One of the crawl spaces is connected to the garage, which has been a source of flooding issues since we bought our house 9+ years ago. In fact, as part of our closing, another less skilled contractor was brought in to help with water remediation as the garage flooded the night before our closing date. While he was on-site I asked Joe if he would mind taking a look at our leaky garage, and he immediately pointed out several issues that were leading to the flooding. So Joe wrote me up a quote for Shrew remediation and decontamination and then pulled together a second quote for the garage issues.
Once we agreed upon a price for the combined project (thx for the discount Joe), the Summit crew then quickly pulled the permits together, helped us with a great financing deal, and began the work. The work itself was quick and thorough, and they found a few avenues to lower the cost and save my yard from being dug completely up by cleaning out an old drainage system. We had a monstrous rain storm a few weeks ago, and I'm happy to report that our garage was completely dry afterward, and the drainage system worked as advertised.
Thanks to Joe and the team from Summit Environmental for Taming our Shrews and Saving my Garage!
I highly, highly recommend Summit Environmental Solutions! I’m in my mid seventies and was badly taken advantage of by the company I originally hired before finding Summit. The company I originally hired led me to believe I needed to do far more work than necessary. I own a 4100sf commercial building that had spot mold growth in the 3400sf crawlspace, spot mold growth in the basement and after a hard rain, water would penetrate into the basement where the concrete floor and cinder block walls join. My son usually helps me when I need to hire a contractor but he was travelling at the time so I was on my own. The mold issue was brought to my attention by the tenant at the time because one of his employees who was very sensitive to mold had to make a trip to the doctor. As you can imagine, this was a very concerning and stressful situation for me and given my lack of knowledge pertaining to mold and my mental state at the time, I was vulnerable to being taken advantage of. When my son returned from his travels he looked into the situation and thankfully it was shortly after the work commenced and not further into the project, as the original company I hired wanted to do costly demolition while not addressing the root causes of the building's problems. After my son assessed the situation, we halted the project and sought a 2nd, 3rd, 4th and 5th opinion. Three of these companies recommended similar solutions to address the building's issues, Summit being one of them. Comparing the companies' representatives that I delt with, Joe Westner from Summit was the most thorough during the site assessment and by far the most knowledgeable. I could write a one page raving review on Joe alone! Joe went above and beyond and that’s an understatement. He was very patient and thoroughly answered our questions and addressed our concerns, in person and over many phone conversations. He did a fantastic job managing my project from start to finish. It’s very rare these days to run across someone that's an expert in their line of work, truly cares and is honest. He is a true gem and Summit is lucky to have him! I had limited contact with Summit’s office personnel but the few times I did, they were very pleasant and accommodating. Summit was surprisingly punctual with their scheduling, commencing and completing the project by the dates they provided. The installation crews were very professional, experienced and their finished product certainly reflects that. The best part about the whole deal is I didn't have to pay a premium for the premium service and finished product I received. After getting the three estimates as close to apples to apples as possible with Joe, Summit's price was extremely competitive. 6 out of 5 stars
Comments: Summit is the best. Over the past two years, we've been faced with two major issues with a family members houses that we had to renovate. I'm pretty sure we'll be in the Summit "world record" books for eternity for raccoon abatement. They were professional, extremely responsive, empathetic and expert in their tasks. We were provided constant updates by their team members. We have complete trust in their ability to analyze the job, recommend effective and reasonable solutions,implement and follow through accordingly. The support staff is equally polite and professional and have followed through on all aspects of our jobs. We highly recommend Summit Environmental Solutions.
We have a wonderful experience with summit they responded to all of our answers concerns and requests they work hard to keep the cost down even when I asked to change some of the materials that they was going to use. It was on time and very professional I thank you very much for the excellent job that you have done.
We had Summit come out to encapsulate our crawl space. The quote, and work, were timely. Summit kept us informed throughout the entire process, and the crew finished early! Encapsulation looks nice, and meets our high expectations. Highly recommend!
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I recently had my crawlspace encapsulated. Everyone that I worked with was extremely professional and knowledgeable about all aspects of the job. Would absolutely recommend them and use them for other projects. Joseph was especially easy to work with.
Excellent evaluation of my crawl space problem by Joe Westner at first visit. Thorough explanation of what would be done. He was always available by phone with answers to any questions or concerns regarding progress of job. Very very pleased with the professionalism of workers he sent to perform various aspects of job. Would highly recommend him and Summit Environmental for any water issues in your crawl space or basement.
Summit Waterproofing was able to locate and resolve an ongoing basement leak the first time. They were professional and educated of the cause when other companies just wanted to sale their product without really resolving the exterior problem causing the leak. Thank you Summit Waterproofing for your expert services.
We wanted to figure out whether we had a foundation problem or just normal settling. Summit came in and did a free assessment of our concerns. They stayed focused on our concerns and mitigate them with solid explanations. Thank you for your customer obsession and we appreciate the professional service.
Joe was very knowledgeable and could come same day to help us out. Problem was fixed within 24hrs. Super friendly and kept us informed of the process along the way. Definitely will use again. Thanks for all your help.
I could not be more pleased with Summit!! Joe was so helpful to me during a crisis situation where flooding had occurred in my basement. He helped me understand the insurance process and gave me helpful advice even when it was not certain his services would be needed. The company was prompt, flexible, and cleaned up so well after digging a new drain in my basement. Joe went above and beyond, responded immediately to my calls when I had questions and truly saved my sanity during a crisis with my home. Definitely recommend above anyone else!!
These guys completed a full encapsulation of my crawlspace recently and I could not have been happier with the work. The job was completed quickly and the quality of the work was great. Customer service was great too as they walked me through the whole project before hand and answered a few questions I had while they completed the job.
I was pleased with how the estimate went. It was a little higher than I would have preferred but he explained how they use high quality items so that I understand. Very professional and trustworthy. When it’s time for me to go ahead with the work I will be contacting this company
My wife and I had some concerns about cracks in our exterior and water getting into our foundation. Joe came to take a look and talk through what he found. Thankfully, we didn’t have any actual issues. We should keep an eye on things over the next couple of years, but right now everything is fine. Joe spent ample time explaining what was going on. We walked around the exterior of the house and our basement. Overall, we appreciated his honesty and would highly recommend Summit Environmental Solutions.
I had a great experience with this company very professional and honest employees.
I called just for an estimate. I spoke to Tim Jordan and he was honest and led me in the right direction. His customer service alone is going to make me call back when I'm ready to get more work done on my crawl space!
Contacted a handful of pest control companies. Summit responded and came out before response from the others!
Tim was extremely kind, helpful, listened to all of our concerns and was completely thorough. He even wore a mask and took off his shoes in our home which was super considerate.
Would highly recommend!
We had a water leak repaired in our basement. Summit had a fair price and did a great job. Joe, at the Fredericksburg office, was very knowledgeable and took care of a concern we had the very next day. I would definitely recommend them to anyone that needs work done!
10 out of 10!!! We have used Summit 3 times for upgrade and repairs to our home. Tim has been courteous and extremely professional every time. I count on Tim for his suggestions and guidance when addressing any issues with our crawl space or attics. I highly recommend Summit (Tim) to all of my neighbors. You can rely on Summit to get the job done right the first time, every time!
I had contacted Summit regarding some support piers in my crawl space that were improperly shimmed previously and required some leveling to bring the flooring back to its normal state. After contacting a few other companies who provided quotes that were completely unreasonable with high pressures to sign a contract that day, or didn’t even follow through with sending a quote. Summit was quick to respond and sent out Joe Westner to provide an evaluation. After Joe reviewed the issues, he came up with a plan to get everything back to its normal state. Throughout the whole process Joe was in contact and he is guaranteed to make you laugh, not to mention the level of quality and pride that was taken by the repair team and Joe. Even though Joe was here for this repair, he pointed out several issues with the crawl space encapsulation performed by another company that has allowed me to make improvements on it. After a relatively painless raising and leveling, I only had some minor cracking (which is normal) and easy to repair. All said and done, I am very happy to have found Summit for my crawl space repairs and highly recommend them to others who may be looking for any sort of crawl space or foundation work. Call these guys first before contacting the “big companies” as you will be impressed.
I had a cellar that would take in 4in of water every time we got a heavy rain. Looked into several quotes and decided to use Summit Waterproofing based on their pricing, expertise and attention to detail. They installed a waterproof barrier, French drain and sump pump and cleverly found a place to install the discharge pipe without having to rip up my porch boards. Staff is courteous and respectful of your home, they made sure my place was swept clean after each work day. Even checked on their work months later to make sure I had no lingering issues. Would highly recommend!
These guys did great work. I spoke to four different highly rated crawl space businesses and I decided on Summit. They listened to my concerns and worked with me to find a solution to address it. I had them remove and old and poorly installed sump pump and put in a new one. What sold me on them was they were incredibly knowledgeable about every part of the process and could expertly explain every step. From the water cooled pump, to the size of the pipes they would use to the best place to discharge the water they expertly explained everything. I highly recommend anyone looking for quotes to do work on there crawl space to add Summit to your list.
Ernie McGhee is the epitome of customer service. He reassured me that they could take care of my raccoon problem in the attic and they did! When the raccoon was too smart to go into the traps despite different kinds of bait, Ernie said he would go into the attic and remove the raccoon(s) by hand if needed. This was just what I needed to hear to allay my fears of trapping it. That was not necessary as the raccoons moved on. Summit cleaned the attic of poop and pee and covered all the entry points including a permanent cage over the attic fan vent on the roof.
They did a fantastic job fixing my roof and left no mess. Their customer service was excellent. Their email and phone responses were very fast. I was very pleased with their overall service!
I contacted Summit Environmental Solutions on behalf of my 95-year-old mother. I discovered that her sump pump was not working in her crawlspace. When Joe showed up from Summit, he was unable to go down there because it was full of water. After days of pumping out the water, he later went down and discovered a lot of debris, potential problems with the foundation, and a very unlevel crawlspace. It was determined that the crawlspace would have to be encapsulated to include installing a moisture barrier, a new sump pump and a dehumidifier. His company workers filled an entire truck with debris from the crawlspace and tons of dirt was brought in from the front driveway to the side of the house through a small gate and to the back. A new entry space was enlarged with an angled door to keep water from pouring down there and another door leading into the crawlspace. Joe was phenomenal to work with. He always answered my calls and questions and helped in any way he could to make the old house safe for my mother again. The Summit employees worked extremely hard to make the crawlspace safe once again. I highly recommend this company and would not hesitate to use their services in the future.
Summit installed a partial French drain in a room in my house that was always damp, wet, musty, and regularly had a slick of water in one corner. I was at my wit's end because I could see the previous owner had already tried a French drain. Summit came out, told me right away they could almost certainly fix the problem, and carefully explained what they would do and how it would improve the situation. I could tell the person who did the estimate knew what he was talking about, so I gave it a shot. The crew worked through terrible conditions - rain and cold - and kept on schedule. The quality and thoroughness of the work has far exceeded my expectations. I honestly didn't think they would solve the problem entirely, but here we are with a completely dry room. No musty smell, no water slicks, no damp and moldy conditions. Price was reasonable and bottom line, Summit fixed the problem. I can't recommend Summit enough and will use them again on other projects. 5 stars.
Best heat-pump service, ever. The technicians know their stuff. They are easy to work with. They are conscientious to the core. Never a problem. And their prices are a bit better than the competition. Whole-heartedly recommend.
The crew came over during Memorial Day wknd and installed a sump-pump and drain system for water in our crawl space . Very professional and fast. Thanks!
We had problems with squirrels for a long time, and one call to them and the problem was gone. It's been about 5 years now and still no problems. They were great, arrived when they said and on time, very friendly and knowledgeable. Thank you so much will call if I ever need the service again.
The technician took the time to explain to me a lot of things and gave me the impression that he was honest, I really appreciated that.
We started noticing some mold forming in the corner of our shower so we called Summit to investigate, mostly to make sure it wasn’t coming from the attic or somewhere else. Joe came out and took a look, he assured us it was only in that one spot and the best way to handle it was to replace the fan with a unit that would move more air. Joe was great at explaining the process from how they would neutralize the mold to the installation of the bigger fan with a timer that would allow the fan to run longer after the shower was done being used, making sure as much water as possible in the air was removed. Rodney came out and did the work, which required cutting the ceiling to work because there is no access from the roof because of the design of the house. Rodney did a great job with installation, drywall and paint, you can’t even tell anything was done, he also did a great job protecting the shower itself as well as the floors where he had to work. Great job overall, very pleased.
Great to work with, quality work and everything was very well explained.
We had a great experience from start to finish. Very professional, very personable, great work, great price! Would definitely recommend them!
After our home was unfortunately damaged due to a fire, we called Summit to help us out and they sure did great! I wanted them to restore everything in my house that was damaged by the fire and they agreed. Throughout the process, Summit's team went above and beyond starting with the Demolition and making sure no further damage occurred, such as pipes freezing and boarding up windows, which was all done after business hours. Not only did Summit do an amazing job on the restoration of my home, but also cleaning the home and making sure it was safe.
The crew was very respectful in our home clearing out our personal items and communicative. Same with the office staff, always picked up the phone quickly, pleasure to work with the office staff.
From Attic to Basement, Summit saved my home! Will definitely be recommending Summit to everyone in the future. Thanks!
An amazing team of caring individuals that go far and beyond anything that should be expected. They helped my neighbor that had fallen off his ladder get into his house. His wife took him to the hospital while I stayed with his mother until her daughter got there. This left the team alone in home to completed their job. This team is an example of the high standard that each of us to strive for in ourselves for honesty, integrity, compassion and professionalism ; and one that is rarely seen. Thank-you Summit for creating an amazing team of individuals that provided far more than a high quality work for the job; they demonstrated a high quality of personal character in their caring actions towards others; restoring my faith in humanity. Thank you for the opportunity to witness this. This added a far greater value to the completed work that was done as the service provide was of much greater worth to us.
Amazing!! It was honor to work with these guys. Highly Recommended.
highly recommended for work ranging from pointing bricks to treating mold and those wet areas in the crawl space. they went out of their way to accommodate a tight schedule.
The company was quick to take care of my crawl space. I would absolutely recommend them!
Great company. Called and they came out the next day, gave a fair quote for the work and did a fantastic job. All aspects of job were completed professionally and to a high level. Would highly recommend to anyone looking for an insulation company.
I hired Summit in Feb of 2019 to convert my garage to an office space. They did everything" demo, new ceiling, insulation, recessed lights, updated panel, window framing, install flooring, paint, portable AC unit and more. I also had them remove an old sliding glass door - 90" opening surrounded by brick and install a new single ext door with windows on either side to fill the space. This was a custom job all the way, and it proved to be more difficult than we thought. I am giving 5 stars for two reasons, first was their rep Donna who was our point of contact for the job. Second was the end product. Donna came to our house several times and made sure we were satisfied with the work and honestly if it weren't for her we would give 3 stars. It took longer than we hoped for, and they had to redo the exterior door install but the end product was great and we are extremely happy, not without a few head aches along the way. When we called the office Donna always made herself available and assured us things would be right and we would be happy, and because of her efforts to correct a couple things... we are extremely satisfied with the overall job. I would hire summit again.
I've use them for roofing because of their good customer service and reasonable prize and used them again for my windows.
The whole team cares about the service they provide. They do a thorough assessment and offer what they think need to be done. I so appreciated the honesty about what could wait and why versus what was important to do immediately. When working with different areas of service, they had communicated with each other and offered high level care to me. The work done was professional and excellent and fast.
Quickly-same day- had a technician out to assess problem. Before the end of the week they had fixed the problem. Easy to reach and very responsive.
Summit Environmental Solutions Reviews
out of 5 stars based on 268 customer reviews.
